We accept all major credit and debit cards (Visa, Mastercard, American
Express), PayPal, Apple Pay, and Google Pay.

Yes, we accept PayPal as one of our payment methods.

Yes, we accept all major credit and debit cards including Visa, Mastercard, and American Express.

Yes, all transactions are processed through Shopify's secure payment system, which is PCI DSS compliant. We do not store your card details.

No, only one payment method can be used per order.

Your card will be charged at the time of placing your order.

We will do our best to accommodate changes if you contact us immediately after placing your order. However, once the order has been dispatched, modifications may no longer be possible.

Orders are dispatched within 2 business days. Once dispatched, delivery takes up to 2 business days.

Yes! We offer free shipping on all orders over £35. We hope you find something you love!

We currently ship within the UK only. We are working on expanding to more countries in the future, so stay tuned!

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your delivery online.

Orders are processed within 2 business days of payment confirmation.

We currently ship within the UK only. We are planning to expand to international shipping in the future, so stay tuned!

No additional customs duties or import taxes are applied to orders within our current shipping zones.

We sincerely apologise if your package is delayed beyond the expected timeframe. While delays can occasionally occur due to circumstances beyond our control, we will do our absolute best to resolve the situation as quickly as possible. We truly appreciate your patience and understanding.

Please update your shipping address as soon as possible before your order is dispatched. Once the order has been dispatched, address changes may no
longer be possible.

We currently offer standard shipping only. We are working on expanding our shipping options in the future.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

We work with trusted shipping carriers to ensure your order is delivered safely and on time.

We sincerely apologise if your package has been lost. Please contact us and we will reach out to the shipping carrier directly and carry out a full investigation based on the tracking information. We will do our best to resolve the issue once the investigation is complete.

We are unable to schedule a specific delivery date at this time. Orders are dispatched within 2 business days and delivered within 2 business days thereafter.

If your order arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will do our best to resolve the issue as quickly as possible.

Orders are processed and dispatched on business days only. Delivery schedules may vary depending on the shipping carrier's operations.

Unfortunately, we are unable to combine multiple orders into one shipment at this time. However, orders over £35 qualify for free shipping!

If you are unavailable during delivery, the carrier will leave a delivery attempt notice. Please follow the instructions on the notice to arrange a redelivery or collection.

We accept returns within 14 days of delivery. Items must be unused, unopened, and in their original packaging.

You have 14 days from the date of delivery to return a product.

For hygiene reasons, we are unable to accept returns on opened or used cosmetic products unless the item is faulty or damaged upon arrival.

Opened or used cosmetic products are non-refundable for hygiene reasons.
Items that have been damaged due to misuse are also non-refundable.

To start a return request, please contact us with your order number and reason for return. We will guide you through the process.

Return shipping costs are the responsibility of the customer. However, if the item is faulty or you received the wrong item, we will cover the return shipping cost.

Once we receive and inspect the returned item, refunds will be processed within 5 business days. Please note that your bank or card provider may require additional time to reflect the refund, so we recommend contacting them directly for further information.

We currently do not offer direct exchanges, but we are happy to help!
Simply return the original item and place a new order for the product you would
like.

If you received the wrong item, please contact us immediately with your order number and a photo of the item received. We will arrange a return and send you the correct item as soon as possible.

If your product arrived damaged, please contact us immediately with your order number and photos of the damaged item and packaging. We will resolve the issue as quickly as possible.

You can cancel your order directly through your account page before it has been dispatched. Once the order has been dispatched, cancellation is no longer possible.

Original shipping fees are non-refundable unless the return is due to a faulty or incorrect item.

Refunds will be issued to the original payment method used at the time of purchase.

If your return does not meet our return policy criteria, we will notify you with the reason for rejection. The item will be returned to you as it cannot be accepted.

As we currently ship within the UK only, our return policy applies to UK orders. As we expand to more countries in the future, our return policy will be updated accordingly.

To process a damaged item claim, please provide your order number along with clear photos of the damaged item and its packaging.

Once we have processed your refund, it may take additional time for your bank or card provider to reflect the amount. We recommend contacting your bank directly for more information.

We do not currently offer store credit. Refunds will be issued to the original payment method used at the time of purchase.

Products purchased during a promotion can be returned under our standard return policy. However, refunds will be based on the amount actually paid at the time of purchase.

If your package is returned to us due to an incorrect address or failed delivery attempts, please contact us and we will arrange a redelivery. Additional shipping fees may apply.

DcomShot is a Korean skincare line designed to protect your skin from blue light and digital strain. Our products combine powerful active ingredients to hydrate, brighten, and calm your skin while shielding it from the daily effects of screens and digital devices.

DcomShot products are formulated with our signature D COM SHOT Formula, featuring Artemisia Capillaris Flower Extract (Raykami™) which blocks blue light-induced damage and protects skin proteins from digital strain. Combined with targeted active ingredients, each product works to hydrate, brighten, or calm your skin while providing daily blue light defense.

DcomShot offers 7 products across 3 categories: Enter Serums (Hydrating, Brightening, Cica), F5 Mists (Hydrating, Brightening, Cica), and F1 Deep Cream for Hands. Each product is designed to protect your skin from blue light while targeting specific skin concerns.

Yes! All DcomShot products are formulated with our signature D COM SHOT Formula featuring Raykami™ (Artemisia Capillaris Flower Extract), which is clinically proven to block blue light-induced damage and protect skin proteins from digital strain.

Yes! DcomShot F5 Mist products are designed to provide protection against fine dust as well as blue light, creating a barrier between your skin and daily environmental aggressors.

Yes! All DcomShot products are designed for daily use. With the increasing amount of time we spend in front of screens, daily protection from blue light is more important than ever.

Yes! DcomShot serums and mists are lightweight and fast-absorbing, making them perfect to use before applying makeup. In fact, 95.2% of users in our clinical study reported that makeup applied more smoothly after using the Hydrating Enter Serum.

Yes! DcomShot products are formulated to be suitable for all skin types. Whether you have oily, dry, combination, or sensitive skin, there is a DcomShot product designed for your specific skin concern.

Yes! Our Cica line is specifically formulated for sensitive skin, featuring 4% patented Centella Asiatica Extract and Panthenol to calm irritation and restore the skin barrier. In our clinical study, 100% of participants reported their skin felt calm and soothed after use.

No! DcomShot serums and mists are lightweight and fast-absorbing, leaving no sticky or greasy residue. The Hand Cream is deeply nourishing but designed to absorb quickly for comfortable daily use.

Yes! DcomShot serums and mists are formulated to be lightweight and non-greasy, absorbing quickly into the skin for a comfortable, fresh feel throughout the day.

Our Enter Serums are fragrance-free, making them ideal for sensitive skin. The F5 Mists and Hand Cream feature a light, pleasant citrus scent designed to enhance your skincare experience without being overwhelming.

Our products are designed for external use on the face and hands only. Please avoid direct contact with the eyes and do not ingest. If contact with eyes occurs, rinse thoroughly with water.

Yes! DcomShot serums and mists are lightweight and non-greasy, making them ideal for oily skin. They absorb quickly without clogging pores or leaving a heavy feel on the skin.

Yes! The Hydrating line features 5% multi-molecular hyaluronic acid in the serum and 3% in the mist, providing deep, long-lasting hydration for dry skin. The Hand Cream with 20% Shea Butter is also perfect for dry, rough hands.

Yes! DcomShot offers a range of products to address different skin concerns, making it easy to mix and match for combination skin. For example, use the lightweight Hydrating Mist on drier areas and the Cica Serum to calm any sensitive or irritated zones.

DcomShot products have undergone clinical testing at HLK Clinic Clinical Center, ensuring safety and efficacy for our customers.

Yes! DcomShot products are formulated to be hypoallergenic, making them suitable for even the most sensitive skin types.

Yes! All DcomShot products are certified vegan with EVE Vegan certification, so you can enjoy your skincare routine with complete peace of mind.

Yes! DcomShot products have been clinically tested at HLK Clinic Clinical Center, with proven results across hydration, brightening, soothing, and blue light protection.

DcomShot products have been tested through multiple clinical studies at HLK Clinic Clinical Center. Key findings include: the Cica Enter Serum reduces skin redness by 2.92 times, the Cica F5 Mist reduces fine dust adhesion by 41.06%, the Hydrating Enter Serum increases skin hydration by 8.65% and reduces water loss by 8.59%, and the Brightening Enter Serum reduces hyperpigmentation by 1.71% within 4 weeks.

Yes! All DcomShot products contain Raykami™ (Artemisia Capillaris Flower Extract), which is clinically proven to block blue light-induced damage, prevent skin protein carbonylation, and boost collagen synthesis in skin cells damaged by blue light exposure.

Yes! DcomShot products have passed safety and efficacy testing, including skin calming, anti-pollution, skin barrier function, and whitening efficacy evaluations conducted at HLK Clinic Clinical Center.

Yes! Clinical studies for the Cica line were conducted on 21 female subjects, with 100% reporting their skin felt calm and soothed after use, and skin redness reduced by 2.92 times after a single application.

DcomShot products are specifically formulated to combat the effects of digital screen exposure. Our signature Raykami™ ingredient blocks blue light-induced damage, prevents skin protein carbonylation, and boosts collagen synthesis by up to 137% in skin cells damaged by blue light.

Yes! Raykami™ (Artemisia Capillaris Flower Extract) in all DcomShot products is clinically proven to prevent skin protein carbonylation caused by light exposure, boost collagen synthesis by up to 137%, and enhance skin radiance and transparency within just 28 days of use.

Yes! All clinical studies were conducted at HLK Clinic Clinical Center, an independent research institute, ensuring objective and reliable results.

Our clinical studies demonstrated the following key results:
• Cica Enter Serum: Reduces skin redness by 2.92 times, 100% of participants felt calm and soothed
• Cica F5 Mist: Reduces fine dust adhesion by 41.06%
• Hydrating Enter Serum: Increases skin hydration by 8.65%, reduces water loss by 8.59%, 100% felt more deeply hydrated
• Brightening Enter Serum: Reduces hyperpigmentation by 1.71% within 4 weeks, 100% felt more radiant immediately

For the serums, pump 2-3 times onto cleansed skin and gently massage in. For the mists, hold 20-30cm away and spray evenly. For the hand cream, take a small amount and massage gently into hands.

For best results, we recommend using the serums morning and evening. The mists can be reapplied throughout the day whenever your skin needs a refresh or extra protection, especially after prolonged screen exposure. The hand cream can be applied as needed.

Yes! DcomShot products are designed to complement your existing skincare routine. The serums and mists layer well with other products, and the hand cream can be used as a final step in your routine.

Absolutely! DcomShot products are specifically designed for people who spend long hours in front of screens. The mists are perfect for a quick refresh at your desk, while the serums provide all-day blue light protection.

Store DcomShot products in a cool, dry place away from direct sunlight. Keep out of reach of children.

DcomShot products are formulated for adult use. We recommend consulting a doctor before using on children.

If you are pregnant or breastfeeding, we recommend consulting your doctor before using any new skincare products, including DcomShot.

DcomShot is specifically designed for the digital age, offering clinically proven blue light and fine dust protection alongside targeted skincare benefits. With EVE Vegan certification, hypoallergenic formulas, and ingredients backed by clinical studies, DcomShot is the perfect choice for anyone who spends time in front of screens and wants effective, trustworthy skincare.